Business Process Management Meaning

 Business process management (BPM) is a multi-phase approach that involves defining the landscape of the business. A business process landscape describes the key starting events, outcomes, and activities of the business. This includes potential future activities, products, clients, and markets. It also describes the top activities. A business process can be described in detail, creating an activity schema. Each phase in the BPM life cycle must be addressed. Once these three steps have been defined, the next phase is called design.

Throughout the BPM life cycle, each step needs to be monitored and evaluated. The goal is to improve overall performance by identifying any trends, bottlenecks, and opportunities for growth. This monitoring can be ad hoc or real-time. It is imperative that the data be used to improve processes. The design and monitoring phases are complementary. Each phase focuses on a specific process that must be improved. During the design phase, the business should consider how to incorporate the data that has been collected into future designs.

The next step in the BPM life cycle is to design and implement the process. The process can begin with proof of concept and testing with a small group of people. Once this is complete, the process can be presented to a larger audience. Once implemented, monitoring the process will allow the managers to spot any bottlenecks and improve the overall process. The final step involves optimization of the process based on the data. Various project management software solutions may play a key role in this process. It can provide useful features such as collaboration, real-time analysis, and data management.